Privacy Policy

1. Introduction

Craetorian Solutions ("we", "our", or "us"), a subsidiary of the Craetorian Group, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at craetoriansolutions.com or engage our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out our contact or inquiry forms
• Book a discovery call or workshop session
• Subscribe to our newsletter or blog updates
• Engage us for services via email or telephone
• Communicate with us through any channel

This may include your full name, email address, telephone number, company name, job title, and the content of your messages.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website address
• Device type and operating system

2.3 Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some site features may not function correctly without them. We do not use advertising cookies or sell data to advertisers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send service proposals, quotes, and project communications
• Deliver AI training workshops and consulting engagements
• Send newsletters and educational content (with your consent)
• Improve our website, services, and client experience
• Comply with applicable laws and regulations
• Protect against fraudulent or illegal activity

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process your personal data on the following legal bases:

• Contract: Processing necessary to provide services you have requested
• Legitimate interests: Responding to inquiries and improving our services
• Consent: Newsletter subscriptions and marketing communications
• Legal obligation: Compliance with applicable law

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Trusted third-party tools we use to operate our business (e.g., email platforms, scheduling tools, cloud storage) — bound by confidentiality obligations
• Craetorian Group: Our parent company, for internal administrative purposes only
• Legal authorities: Where required by law, court order, or to protect our legal rights

We do not share your data with data brokers, advertising networks, or any parties for commercial gain.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with legal obligations. Client engagement data is typically retained for seven (7) years for accounting and legal compliance purposes. You may request deletion of your data at any time (see Your Rights below).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted communications (HTTPS), access controls, and secure data storage practices.

However, no method of internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted to our website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes
• Withdrawal of consent: Withdraw consent for marketing at any time

To exercise any of these rights, contact us at info@craetoriansolutions.com. We will respond within 30 days.

9. International Data Transfers

Craetorian Solutions operates as a global remote business serving clients internationally. If you are located in the European Union or United Kingdom, please be aware that your data may be processed in countries that may not have equivalent data protection laws. We take appropriate safeguards to ensure your data remains protected in accordance with this policy.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.

13. Contact Us